How much is postage?

Postage is included in the price, no extra to pay!

 

How long until I receive my order?

We normally despatch orders within 2 working days, sometimes during busy times of the year, it may take a little longer.  We use Royal Mail 2nd class post for our smaller items and Parcelforce for the larger items such as the dragons and stepping stones.  If you need an item urgently, please check with us before ordering, email us at orders@firwelcrafts.co.uk

 

Do you ship outside of UK?

Unfortunately, we are currently unable to ship overseas at the present time

 

Do you accept custom orders?

It really depends on what you would like, please contact us with your requirements and we will do our best to help you with your request.

 

I want my item personalised, can you help?

Yes, we can pretty much personalise most items in one way or another, please email us to discuss your requirements.